Can I return an engraved product or a product with individual measurements?
Unfortunately, no, because according to the Law "On Consumer Protection" (Appendix No. 3), they cannot be exchanged or returned:
- wooden products cut or cut to the size specified by the buyer (customer);
- wooden products with individual engraving specified by the buyer (customer);
Can I buy wooden products without packaging?
Yes, of course. You can buy our products from any quantity on the website or in our Instagram direct.
Can I buy glass/containers without wooden products (lids, caps, etc.)?
Unfortunately, no, because we are manufacturers of wooden products.
Are you a manufacturer?
Yes, we are direct manufacturers of wooden products and creators of wooden threaded caps. We advise you to avoid fakes and resellers with double prices for our products (there are quite a few of them on the market).
How fast can I get my order?
The fastest orders are processed through the website, so when you order through it, your order will be processed twice as fast as if you ordered by direct mail. The website works 24/7, seven days a week, while direct mail has its own schedule and cannot cover all messages efficiently and quickly.